(You can know the process name from the service’s properties – normally pbeserver.exe). If the services are in hung “Starting” state, run Task Manager and terminate the respective processes. Stop the APC PBE Agent and APC PBE Server services if they exist.Steps to manually remove and uninstall PowerChute UPS software In this case, user will have to uninstall and remove APC PowerChute Business Edition manually. Uninstall and remove or upgrade the APC PowerChute Business Edition will solve most problems, however, sometimes automatic removal of PowerChute is not working properly from Add and Remove Programs of Control Panel, or upgrade and/or uninstallation fails. some keys may require a change of security. Go to the start menu, then run, and type regedt32. Delete the following folders through Windows Explorer or My Computer: 3. The symptoms that may appear after installation PowerChute Agent, Server or Console including slow reboot of the server, network connections is blank, inability or extremely slow boot up, programs cannot be added or removed, services cannot be started or stopped, no access to Internet, RWW, and the APC Agent is in a hung starting state. Make sure the APC PBE Agent and APC PBE Server services are stopped if they exist. After you install APC PowerChute Business Edition UPS software, especially PowerChute Business Edition version 6.x may experiencing various errors and problems.
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